Skip to Main Content
Need Support? Let’s guide you to the right answer or agent.
Status Needs review
Created by Guest
Created on Jan 30, 2025

Add .eml emails file extraction attribute for PW orchestrator

Hi.

New Microsoft Outlook 2025 use now .eml files instead of .msg files
Microsoft will force users to use new Outlook at the end of 2025, we have no choice.

PW Orchestrator can extract emails attributes (From, To, Subject,...) from .msg files, but not from .eml files.

.eml files is not supported by PW Orchestrator, it's urgent to improve PW Orchestrator to support .eml files.

Attributes (From, To, Subject, ...) have to be stored in the same SQL field and table for both format. (.eml and .msg) in order to have "From" attribute in a same column for a .eml or .msg extracted file. (Idem for all the other attributes).

Best regards:

b.tran