When creating a link using the 'Get Link' feature, users are presented with several options: 'Ask to select,' 'PW Web,' 'PW Explorer,' 'PW View,' and 'Teams.' By default, 'PW Explorer' is selected. However, when this option is chosen, the link does not open directly in ProjectWise Explorer as expected. Instead, users are prompted to select the destination again: 'ProjectWise Explorer' or 'ProjectWise Web View.' This additional step is unnecessary and can be frustrating for users.
If 'PW Explorer' is the default option, the link should open directly in ProjectWise Explorer without requiring users to select the destination again. This adjustment would streamline the process and improve the user experience by eliminating an unnecessary step.
These seemingly small adjustments can significantly impact users, especially those who frequently use this feature. The current process introduces slower and clunkier workflows, which can be particularly frustrating. By implementing this enhancement, Bentley can improve efficiency and user satisfaction.