Skip to Main Content
Need Support? Let’s guide you to the right answer or agent.
Status Needs review
Created by Guest
Created on Jun 25, 2024

Recall individual document

We have a need to recall individual document from a transmission.

We send 50 documents in a transmission and 5 of them need to be recall to be resend as part of another package or in a new version of the same package OR simply because they are no longer needed.

Example the client flag issues, he get back to us prior to send his response, and we decide from a common agreement to remove the document as it is no longer needed or not accurate enough and the document will be split into two document. making the one we send obsolete.

Practical use of functionality?

Review environment is a dynamic environment where things can change and evolve, especially on tights schedule.


As such a document that we start a review process, may no longer be valid by the time the review process is complete or we might wanted to send a new version of the document.

What is the impact of not doing this?

We have occasions that it make more sense economically and from a schedule point of view to recall one or few documents from a transmission than waiting for the final review and resend the document.