Users may click on "X" thinking that they are just simply closing the Forward dialogue box, meaning cancelling the action, but are instead redirected to the new RFI page.
Please consider removing the X button on the Forward dialogue box or make it's action as just closing the dialogue instead of creating a new RFI draft.
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Practical use of functionality?
Avoid confusions to users and accidental creation of RFI drafts |
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What is the impact of not doing this?
Avoid confusions to users and accidental creation of RFI drafts |