Ability to add multiple recipients, as you can do in the CC... field
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Practical use of functionality?
RFI, commonly needs to be addressed by multiple users, and the forwarding option isn't being well accepted, |
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What is the impact of not doing this?
Multiple RFI per the same topic, is being sent out |
Hi, Thank you for your request, but unfortunatley we would not look to implement this enhancement request. As RFI functionality in PWDM is designed around having a single responder to the request for information. As sending the same request to multiple individuals for answering at the same would require complex redesign and further user investigation into the workflow for what happens when different or conflicting answers are returned, which wins?
We would advise using the forward and reply to move the RFI to different individuals until the person responsible can provide the information or sending multiple RFIs to different individuals.