When following up regarding the forwarded RFI, user often use the ID of the original package for communication with the team. This has cause confusion as the ID of forwarded package is different from the original submission.
The Originator cannot simply recall and add more people as RFI only allow 1 recipient to response.
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Practical use of functionality?
This allow user to keep track and refer to the same ID for the RFI especially if it involve with multiple external organization. |
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What is the impact of not doing this?
Confusion and delay in providing required information for the RFI. |