Skip to Main Content
Need Support? Let’s guide you to the right answer or agent.
Status Future consideration
Created by Guest
Created on Sep 21, 2023

Batch filling comment and other fileds

When we send general correspondence to multiple users, we are not able to propagate the comment to all recipients.


Same with Acknowledge and responses

Practical use of functionality?

if we send general correspondances to 20 people we need to click 20 times

What is the impact of not doing this?

More time to fill a communication,

  • Guest
    Reply
    |
    Oct 4, 2023

    When we send a communication to several people and we need to propagate the comment we have to cut and paste.

    Yes general comment could be used, however we have times we need to add extra information for individuals: Like a folder name or an access code

    We may ask few individual to confirm with their team lead and the team lead is required to respond.


    Same for Ack and RESP.

    Sometime it is easier to deselect all and select a few or vice versa






  • Admin
    Justina Jureviciene
    Reply
    |
    Oct 4, 2023

    Could you provide us an example of what information you usually enter as a comment for each recipient? Why does in need to be repeated for everyone?
    If the comment is repetitive for all recipient could that information be filled into general comment field for the whole package once?