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Issues

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Workflow improvement

Infrastructure Cloud - A task needs to be first created in draft before it can be assigned and forwarded - Workflow improvement required because to many steps required - maybe turns into enhancement request
7 months ago in Infrastructure Cloud / Issues 0 Needs review

Add ability to create custom Workflow Templates

We often find ourselves using the same base custom Workflow Template for most forms/issues. Bentley provides 3 template options but there is no way to add to this library. This has led us to a lot of manual work to duplicate workflows across all o...
4 months ago in Infrastructure Cloud / Issues 0 Needs review

Add more options to Issue resolution

We are using the Issue resolution module.My idea, please add an option to auto close an Issue when the Due Date is reached.Also make it possible to show meta data of the document on the Issue form.
over 1 year ago in Infrastructure Cloud / Issues 0 Needs review

infrastructurecloud Issue creation doesn't allow to link a document from a ProjectWise connection

If we create an issue from application with a document in ProjectWise, the issue in infrastructure cloud doesn't find the link, and we want to attach a document from Issue portal in infrastructurecloud, it doesn't find any web connection except th...
over 1 year ago in Infrastructure Cloud / Issues 0 Needs review

Forms: Create and manage your own forms

Please add the possibility to add custum Forms like it is now inside the connect Portal?
over 2 years ago in Infrastructure Cloud / Issues 1 Needs review

BCF - attributes

When importing forms using the BCF import tool, I fill in my account under "Assigned User", the issue is assigned to me in ISR (as expected) However, the Created by value also points to me (although this info exists in the BCF definition). Created...
about 1 year ago in Infrastructure Cloud / Issues 0 Needs review

BCF - snapshot

If an issue has already a snapshot attached, it will not directly be imported when importing using the BCF format. User needs to create a snapshot and manually upload it.
about 1 year ago in Infrastructure Cloud / Issues 0 Needs review

BCF - New versions of issues

As a user, I would like to import a BCF created outside of IRS multiple times and the issue in IRS needs to get updated. At the moment, a new issue is created every time.
about 1 year ago in Infrastructure Cloud / Issues 0 Needs review

Print Form as per design layout

Printed form or Downloaded PDF Form in BIC environment doesnt allow to be printed as per the designed Layout. This is enabled in 365 and CONNECT Portal. We need the same in BIC environment as well
5 months ago in Infrastructure Cloud / Issues 0 Needs review

Integrate Issue Resolution on any ProjectWise document with ProjectWise WEB & DRIVE

With standard PW explorer integration, we can create an issue from the integrated application and get the link to the PW document with the issue form. We don't have this functionality with PW Web and Drive to link a PW document to an issue form. I...
over 1 year ago in Infrastructure Cloud / Issues 0 Needs review